I will try every now and then to post something about the places that offer bad services/products and good ones. This is to promote: “survival for the fittest.” We have to encourage those who take the extra mile to provide good service / products.
Don’t deal with:
El Ma7mal Motors (Al Tayaran Street – Nasr City). They promise things they do not do, not knowledgeable staff and beaurocratic.
Al Khayyal Motors ( Ahmed Kamel Street – Haram). Incompetent staff that has no clue what “customer service” means.
Etisalat. “I” was actually telling the customer service representative about some of the services they provide. He had no idea about some of the plans they have for USB modems. He had to put me on hold and check! Another time, I was mis-informed about something I asked about.
Ring (Mobile maintenance). Very efficient call center, friendly staff, and respectable policies.
Egypt Air (Aywa, Egypt Air beta3etna)! They have knowledgeable and competent customer service representatives in their call center (1717) and an AMAZING website that I used to apply in one of their programs. They ARE improving!
LinkDotNet (Internet service provider): Although I have heard many bad stuff about them, yet I am actually quite happy with their service. 24 hour Customer service, quick solving of problems, and they don’t cut down the service when you’re a few weeks late in paying your bill.